Context HelpIf you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will appear. It offers exhaustive info about all the actions that you can carry out on the page in question. Each context menu appears on the very same page so that you can quickly return to your work.
Video TutorialsWe have a vast library of tutorial video clips describing how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.If you can't find the answer you need, take a gaze at our comprehensive Frequently Asked Questions section, which covers questions asked by real users and offers real solutions. We regulary update our Frequently Asked Questions section with new Q&A's in an attempt to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can contact our great team of technical support engineers available 24-7-365 and ready to help you with any query. Each trouble ticket you send will be replied to within sixty minutes (the average trouble ticket response time being only twenty mins), so you will not have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 191970
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com